Testing search

  • Martin White CMSwire > The Ins and Outs of Search Application Testing
    • Testing search is a wicked (hard) problem
    • Challenges include:
      • Subjective results – some require a user’s judgement
      • Large base of users implies large range of expectations
      • Broad testing of filters and facets – billions of permutations
      • Fixing can take major recrawling
    • Suggestion: introduce User Satisfaction Testing
      • Requires planning / analysis / feedback